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Privacy Policy for the use of the Krombacher website

The following Privacy Policy applies to the use of the websites belonging to Krombacher International GmbH, Hagener Straße 261, 57223 Kreuztal (hereinafter „Krombacher“), under the top-level domain as well as all sub-domains and country domains associated with the top-level domain.

The protection of your personal data is very important to Krombacher. Of course, we strictly adhere to the data protection regulations when processing your data.

Our information systems are protected by technical and organisational measures designed to safeguard the data protection  objectives, confidentiality, integrity, availability and reliability (Art. 24, 32 of the General Data Protection Regulation, GDPR).

Our Data Protection Supervisor can be reached at:

1. Key terms

Cookies: Text files, which the accessed web server places on the browser of the user’s computer. This stored cookie information may contain both an identifier (cookie ID), which serves as recognition, as well as content information, such as registration status or information about websites visited. With subsequent new visits to this page, the browser sends the cookie information back to the web server with each request. Most browsers accept cookies automatically. You can manage your cookies by using your browser’s settings (usually under ‘options’ or ‘preferences’). This allows you to disable or otherwise limit the storing of cookies depending on your individual approval. You can also delete cookies at any time. We do not use IP addresses or cookies to identify you personally. If you have chosen in your login/profile settings to automatically remain logged in, a long-term cookie will be used to submit an anonymous login token.

Browser: Computer programme for displaying websites (such as Chrome, Firefox, Safari).

GDPR: Regulation (EU) 2016/679 of the European Parliament and Council dated 27 April 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, replacing Directive 95/46/EC (General Data Protection Regulation), available at

Personal data: Personal data is any information relating to identified or identifiable natural persons. Natural persons are considered to be identifiable, if they can be identified directly or indirectly, in particular by association with an identifier such as a name, identification number, location data, online identifier, or one or more special features that embody the physical, physiological, genetic, mental, economic, cultural, or social identity of this natural person.

Processing: Any operation performed with or without the help of automated procedures or any such sequence of operations related to personal data , such as collecting, recording, organising, ordering, storing, adapting or modifying, reading, querying, using, disclosing, submitting, distributing or any other form of providing, adjusting, linking, limiting, erasing, or destroying the data.

2. Cookies

For the duration of your visit to our website, cookies will be stored on your hard drive and, depending on your browser settings, will be deleted when you exit the browser again. Cookies can be disabled or turned off in your browser settings. Session cookies are automatically deleted when you close your browser. Persistent cookies remain even after the browser is closed.

A cookie is a data record that is generated by a web server and stored on your device. These are required to ensure the smooth and improved functioning of the website.

In addition, cookies are used for anonymous statistical evaluation for the duration of a session. Cookies do not contain personal information and are not intended to identify you on third-party websites.

Local storage
To enable you to adapt the Krombacher Mediathek to your personal needs and use, we use cookies and the so-called Local Storage Technology (also called "Local Data" and "Local Storage"). Here, data is stored locally in the cache of your browser, which will continue to exist and can be read out even after closing the browser window or exiting the program - as long as you do not delete the cache. 

Local Storage enables your preferences when using the Krombacher media library to be stored on your computer and used by you. The data from Local Storage is used, for example, to provide you with recommendations based on your anonymous usage or to enable you to create a watch list and subscription list. The following information is stored by the Krombacher Mediathek as local data:  

- the addresses of the pages you call up in the Krombacher Mediathek,

- the addresses of the Krombacher Mediathek pages that you have added to your watch list

Third parties cannot access the data stored in the Local Storage. They are not passed on to third parties and are not used for advertising purposes. We use these techniques in the legitimate interest to be able to make you an attractive fully functional offer on the basis of article 6 paragraph 1 letter f DSGVO.

If you do not want online offers to use cookies and local storage functions, you can control this in the settings of your respective browser, depending on the platform in the operating system of the respective app. There you will also get an overview of your stored cookies. You can delete cookies at any time or block them from the outset. You can manage local storage content in the browser via the settings for "Chronicle" or "Local Data", depending on which browser you use. We would like to point out that this may result in functional restrictions.

3. Purpose and legal basis of data processing

As far as required for carrying out contractual obligations for providing services or for processing requests (Art. 6, paragraph 1 b) of the General Data Protection Regulation, GDPR) and for the company’s own advertising purposes.

Data will not be disclosed to other third parties.

4. When does Krombacher use and process personal data?

In some cases we need your personal data, for example:
• when you enter a competition
• when you contact us
• for catalogue requests
• for subscribing or unsubscribing to our newsletter

As far as required for carrying out these services or for processing enquiries, we collect and process personal data you have submitted (in particular your surname, given name, date of birth, and e-mail address).
We know that careful handling of your personal data is very important. Privacy is a high priority at Krombacher.
Of course,  when collecting, processing, and using data, we comply in full with the legal provisions of the Federal Data Protection and the Telemedia Act. Your data helps us to tailor our service to your needs and constantly improve our offer.

You may request information about the stored data, why it is being stored, and its possible recipients at any time. Additionally, in accordance with legal provisions, you have the right to correct, block, or delete any personal data. You may submit such a request to Krombacher International GmbH, HagenerStraße 261, 57223 Kreuztal in writing, by e-mail, or by telephone  +49 2732 - 880 880.

5. Applicant Privacy

We collect and process the personal data of applicants for the purpose of handling applications. Processing may also be digital. This is always the case when a candidate submits application documents digitally, for example by e-mail or on our website using an online form. If we enter into an employment contract with an applicant, the data transmitted will be stored for the purposes of processing the employment relationship in compliance with the legal requirements. If no employment contract is entered into with the applicant, the application documents will be automatically deleted four months after the announcement of the cancellation decision unless deletion would preclude other legitimate interests, such as burden of proof in proceedings under the General Equal Treatment Act (AGG).

6. Automated decision-making

We currently do not use automated decision-making methods or profiling.

7. Data processing for advertising purposes

We use your data for our own advertising purposes. We would like to inform you about new products, our services and interesting events.

Our Newsletter will only be sent to you, if you subscribe to it.


You can object to your consent at any time in the data protection settings.




8. Objection to promotional advertising

You are entitled to object to the use of your data for advertising purposes without incurring any costs other than the transmission costs according to the basic rates. To do this, the following contacts are available:

Krombacher International GmbH
Hagener Straße 261
57223 Kreuztal-Krombach, Germany
Tel. +49 (0)2732 880-880

9. Recipients of personal data

Within the scope of the relevant legislative powers, your personal data will be disclosed to the following companies:
• Postal service providers, freight forwarders, shipping services, disposal of file/data media
• IT service providers for maintenance and software support
• Other service providers as part of payment processing, credit checks
• Collection and dialogue marketing.

10. Duration of data storage

We store your data for as long as the purposes involved require. Appropriate deletion protocols are available and are continuously adapted to the statutory and required conditions.

11. Rights of the party offected

Your rights as the party affected are fully guaranteed by Krombacher.

Information requirements pursuant to article 13, 14 and 34:
• Right to rectification art. 16
• Right to cancellation art. 17
• Right to restricted processing art. 18
• Notification obligation pursuant to art. 19
• Right to data portability pursuant to art. 20
• Right to object of the party affected pursuant to art. 21
• Right to information of the party affected pursuant to art.  15.
• Right of appeal to supervisory authorities under Art. 77.

If you assert one or more of the above listed data subject rights against us, we will store this circumstance on the basis of Article 6 paragraph 1 letter f) DSGVO. The fact that we can also prove that we have duly complied with your request in cases of doubt is to be considered a legitimate interest within the meaning of this provision.

Right of appeal to the competent supervisory authority:
In the event of violations of data protection laws, the person concerned has a right of appeal to the competent supervisory authority. The competent supervisory authority for data protection issues is the data protection commissioner of the federal state of North Rhine-Westphalia, where our company has its headquarters. You can reach the authority via the link:

12. Other rights

The person responsible for your stored personal data is entitled to the following rights:
• Information
• Correction
• Deletion or limiting of processing
• Objection to processing
• Data portability
• Right of appeal to regulatory authorities

13. Contacts: How can I exercise the rights listed above?

In order to exercise your rights, you can contact the Data Protection Officer (see above) or the person responsible (see above). We will process your requests in accordance with the legal requirements as soon as possible, free of charge, and inform you of any action that we have taken.

14. Withdrawal of consent

You may withdraw your consent to the processing of the data you have provided at any time. The easiest way to withdraw your consent is by sending an e-mail to the contact details listed above. This withdrawal of consent shall not affect the legality of the processing of your data until your consent has been fully revoked. Please note, however, that you may need to submit your data again, before making a purchase.

15. Right to object

You have the right to object to the processing of your personal data at any time.

Should you wish to file an objection, we will no longer process your personal data in this case, unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights, and freedoms, or if the processing is for the purposes of enforcing, pursuing, or defending legal claims.

Send any objections to

16.  Update and changes

The privacy policy needs to be adjusted from time to time to suit actual conditions and legal requirements. Please check our privacy policy on a regular basis before using our services to remain up-to-date with any changes or updates.