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Use of cookies

Krombacher uses cookies in order to design our website optimally and enhance it on a continuous basis. By using the website you consent to the use of cookies.

You can find additonal information here.


1. Copyright and intellectual property rights

All texts, photos and composition elements of this website are – inasmuch as no other copyright is stated – copyrighted for Krombacher International GmbH (hereinafter ‘Krombacher’). Any utilisation of same outside the narrow restraints of the Germany Copyright Act shall be illegal and liable to prosecution without the assent of Krombacher.

2. Links

Krombacher is not responsible for the contents of third-party pages that Krombacher provides links for. Each individual supplier shall bear sole responsibility for the contents.

3. Exemption from liability

Krombacher shall not undertake any warranty for the correctness, completeness or quality of the information made available. Liability shall be exempted (excepting gross negligence or malice).

4. Privacy Policy

Your privacy is important to us. We therefore ensure that at Krombacher, we comply with the data protection regulations. In the text below, we would like to let you know why we collect and use your data, and how you can exercise your rights. You can access and print our Privacy Policy at any time by clicking on the "Privacy Policy" link.

Our EDP systems are secured by technical and organisational measures against access, alterations or the distribution of your data by unauthorised persons, as well as against loss and destruction.

Name and contact details of the person responsible at Krombacher:
Oliver Braun
Managing Director
Krombacher International GmbH
PO Box 760
57215 Kreuztal

Contact details of the external Data Protection Officer:
Hans Peter Fries
@-yet GmbH
Schloß Eicherhof
D-42799 Leichlingen

Purpose and legal basis of processing your data

We only store your data in order to fulfil your enquiries, to fulfil and process contracts and for our own advertising purposes. The data is processed on the basis of the current data protection laws.

If you have a request, ask for a quote from us or conclude a contract with us, we need to process your personal data. Depending on the type of contract, this will include your last name, first name, address, e-mail address, telephone number/fax, and if necessary, your date and place of birth, bank details, VAT registration number. We store and process this data in our customer administration system so that we can fulfil and process the contract as well as for our own advertising purposes. We do not transfer this data to other third parties.

Web Analytics

Privacy Policy for using etracker

Our website uses the analysis service from etracker. It is provided by etracker GmbH, Erste Brunnenstraße 1 20459 Hamburg Germany.

The data can be used to create usage profiles under a pseudonym. Cookies can be used for this purpose. Cookies are small text files that are stored locally in the cache of your Internet browser. Cookies make it possible to identify your browser. The data collected with the etracker technologies will not be used without the specific consent of the person concerned or to personally identify visitors to our website, and it will not be merged with the personal data of the person to whom the pseudonym pertains.

The privacy policy for etracker can be found at

You may object to this data being collected and stored at any time; this will stop any future use or storage. In order to object to the recording and storing of your visitor data in the future, you can obtain an opt-out cookie from etracker via the following link, which will stop any visitor data from your browser being collected and stored at etracker in the future:

Use of Cookies

We use session cookies on our website to make it easier for you to use our website. These are small text files which are stored on your hard drive for the duration of your visit to our website and they are deleted again depending on the setting of your browser program when you exit the browser. You can turn off or disable the saving of these cookies in your browser settings. Session cookies are automatically deleted when you close your browser. Persistent cookies continue to work even after the browser has been closed.

Recipients of the personal data

Your personal data will be disclosed to the following companies in the EU, within the framework of legislative powers:
- Postal service providers, forwarding agents, shipping service providers, disposal of file/data media
- IT service providers within the framework of servicing and software maintenance

How long your data is stored

We store your data for as long as it is necessary for the respective purpose. Corresponding deletion concepts are available and are constantly being adapted to meet the legal and prerequisite conditions.

If, according to tax legislation, a specific retention period is required for certain data processed for fulfilling sales contracts (document data), this data can be stored for 6 or 10 years. During this time, the processing of the data is restricted. The storage obligation begins at the end of the calendar year in which the offer was made and/or the contract was fulfilled.

Rights of the individual concerned

Krombacher fully guarantees your rights as the individual concerned.

Withdrawal of consent

You can revoke your consent to having your personal data processed in the future, at any time.

Right to object

You have the right to object to having your personal data processed for reasons arising from your own particular circumstances, at any time, on the basis of the following stipulations:

- they must be processed in order to carry out a task which is in the public interest or is carried out in the exercise of public authority, which has been transferred to the person responsible or

- they must be processed in order to safeguard the legitimate interests of the person responsible or a third party, unless the interests or fundamental rights and freedoms of the data subject that require the protection of personal information prevail, particularly when the person concerned is a child.

In this case, if you file an objection, we will no longer process your personal data, unless we can demonstrate that there are compelling reasons for processing the data that outweigh your interests, rights and freedoms, or the processing is used to assert, exercise or defend legal claims.

Other rights

The person responsible must allow you to exercise the following rights with regard to the personal data stored about you:
- Retrieve information
- Correct the data
- Delete or limit the processing
- Object to the processing
- Data transferability
- Right of appeal to supervisory authorities.

Contacts: How can I exercise my preceding rights?

In order to exercise your rights, you can contact the Data Protection Officer (see above) or the person responsible (see above).

We will process your enquiries immediately and in accordance with the legal requirements and inform you of the measures we have taken.

Update and change

The Privacy Policy must be adapted from time to time to suit the actual circumstances and legal situation. Please check the Privacy Policy before using our offer so that you are up to date on any changes or updates.

Last updated: May 2018